Tarefas e Responsabilidades
Platform Complexity:
Salesforce is a complex platform with a wide range of features and functionalities,
requiring specialized knowledge for effective testing.
Unique Architecture:
The platform's architecture, including declarative tools, Apex, and Visualforce,
requires QA professionals with specific expertise.
Business Process Alignment:
QA professionals need to understand how business processes are implemented
within Salesforce to ensure the application supports those processes effectively.
Automation Opportunities:
Salesforce provides opportunities for automation, and QA engineers can leverage
these to improve testing efficiency and quality.
Tools and Technologies Used by Salesforce QA Engineers:
Salesforce Platform: They need a strong understanding of Salesforce's features,
functionalities, and capabilities.
Testing Tools: They may use various testing tools, including those for automated
testing, performance testing, and security testing.
Automation Frameworks: They may use frameworks like Testsigma to automate
test scripts.
Defect Tracking Tools: They may use tools like Jira or Bugzilla to track and
manage defects.
Programming Languages: They may need some familiarity with programming
languages like Apex or Javascript if they are involved in automating test scripts.
A Salesforce QA (Quality Assurance) Engineer, also known as an SFDC
(Salesforce Development Cloud) QA Engineer, is responsible for ensuring the
quality and functionality of Salesforce applications and configurations. They
are involved in testing all aspects of the Salesforce platform, including
declarative configurations, Apex code, Visualforce, and integrations.
Here's a more detailed look at the role and responsibilities:
Key Responsibilities of a Salesforce QA Engineer:
Testing Salesforce Applications:
They thoroughly test Salesforce applications, features, and customizations to
ensure they meet requirements and function correctly.
Test Plan Development:
They create and maintain test plans and test cases that cover various aspects of
the application, including functionality, performance, and security.
Test Execution:
They execute test cases manually or with automation tools to identify and report
defects.
Defect Reporting and Management:
They document and report defects, track their status, and work with developers to
resolve issues.
Collaboration with Development Teams:
They collaborate with developers, product owners, and business analysts to
understand requirements and ensure testing aligns with business needs.
Automated Testing:
They design, develop, and maintain automated test scripts to streamline testing
and improve efficiency.
Performance Testing:
They may also be involved in performance testing to ensure the application can
handle expected loads and user traffic.
Documentation:
They document test procedures, test cases, and findings for future reference.
Staying Current with Salesforce:
They continuously learn and stay up-to-date with the latest Salesforce features and
best practices.