Please, submit your resume in English

The experience you need:

• 3+ years of experience supporting complex software infrastructure
• Experience with web application troubleshooting and SQL-based databases (e.g., MS SQL, MySQL, Oracle)
• Familiarity with BI or ETL tools (e.g., Power BI, Talend, SSRS, Cognos, etc.) or ability to work with complex formulas
• Experience working with logs and monitoring tools (Grafana, New Relic, Kibana)
• Solid knowledge of Linux environments
• Advanced English and experience communicating with English-speaking customers
• Experience with virtualization and cloud services (AWS, vSphere)
• Web development background and/or programming familiarity (specifically JavaScript)

Who You Are:

• Problem Solver: Strong investigative skills and enjoys tackling technical challenges.
• Effective Communicator: Excellent communication abilities for customer and team interactions.
• Customer-focused: Prioritizes customer satisfaction and service quality.
• Team Player: Collaborative and proactive in improving processes.
• Adaptable: Can quickly adapt to changing priorities and environments.