We are looking for an ERP Systems Coordinator with solid experience in TOTVS Datasul and Microsoft Dynamics 365 Finance & Operations (D365 FO) to lead the support, evolution, and governance of corporate systems.

This position will play a strategic role in the integration between IT and business areas, ensuring process efficiency, system stability, and the advancement of digital transformation initiatives.

Main responsibilities

• Coordinate the ERP systems team (analysts and partners)
• Ensure the support, stability, and performance of Datasul and D365 FO environments
• Lead implementation projects, improvements, and system rollouts
• Act as the focal point between IT and business areas
• Define and prioritize the demand backlog with stakeholders
• Ensure correct parametrization, integrations, and ERP governance
• Manage suppliers and partners (consultancies, AMS, etc.)
• Monitor and act on critical incidents and recurring problems
• Define and track performance indicators (SLAs, KPIs for service and projects)
• Ensure documentation, compliance, and IT best practices
• Support strategic decisions related to systems and architecture
• Lead continuous improvement and digital transformation initiatives

Mandatory requirements

• Bachelor's degree in: Information Technology, Information Systems, Computer Science, Engineering, or related fields

Solid experience with:

• TOTVS Datasul ERP
• Microsoft Dynamics 365 Finance & Operations (D365 FO)
• Previous experience in leading or coordinating IT teams
• In-depth knowledge of business processes:
• o Financial, Tax, Accounting, Supply Chain, Production, and HR
• Advanced English (required for global interaction)
• Excellent communication and relationship skills with
• stakeholders

Desirable technical knowledge

• Experience with integrations (APIs, middleware, messaging)
• Databases and queries (SQL)
• Knowledge of Progress (Datasul)
• Power Platform (Power BI, Power Apps, Power Automate)
• Experience with corporate system architecture
• Agile methodologies (Scrum, Kanban) and/or project management